Real-time support translation

Talk to your customers in their native language instantly and accurately

Communicate with your customers in their language with Lokalise Messages. Use real-time translation to instantly translate live chat and support tickets on Intercom, Zendesk, HubSpot and more.

Get started for free · No credit card required

 

Real-time live chat translation and localization made easy

Equip your agents with a real-time translator that helps manage any interaction on any available channel, in 100+ languages.

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Scale your customer support

Keep your operations scalable and hire based on expertise. Use machine translation plug-in to serve your global customers, no matter what agents are available.

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Ensure minimal disruption for your agents

Maintain your existing processes and tools. Lokalise Messages works directly on the tools your agents are most familiar with.

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Jacob

With Lokalise Messages, being able to chat with and provide support to our users in their native language, in real-time, at all times is game-changing. Doubly so, given the urgent nature of most requests.

Jacob Palmer, International Growth Manager at Doxy.me
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Lokalise Messages features

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AI-powered machine translation

Real-time machine translation of tickets and chat text in 100+ languages, powered by artificial intelligence.

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Glossary

Accurate translation of your industry and company terminology with customized glossary entries.

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Analytics

Full visibility of customer service interactions per language with a language stats dashboard and metrics.

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Language-based routing

Automatically detects customers’ languages and routes conversations to native agents.

*Some features are only available for specific integrations. 
Connect with us to know more.

Lokalise Messages integrations

Ready for real-time customer support translation

Install Lokalise Messages and provide support for customers in any market.

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Get a free 30-minute consultation to find out how to make your localization and translation workflows more efficient.

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